Shop With Ozeal
By placing your order to OZEAL the customer confirm:
1 You should be aged 16 or over and are not registered blind or partially sighted.
2 You should provide a valid prescription which is prescribed within 2 years (or 1 year if you are aged 70 or over) by a qualified person and has the correct details.
3 You should make sure that all your info is absolutely correct, including address and contact details. We are not liable for any wrong info provided by you.
Conditions of Supply
We should make efforts to ensure that all orders are fulfilled. Make sure that all goods sold on site are subject to availability, and all the descriptions and photographs on the items advertised are accurate.
We should have absolute discretion on whether or not to accept your order, and ask for a new prescription based on the advice of our Dispensing Opticians.
Prices and Payment
Prices here exclude any delivery charges. Also, we will use best endeavors to ensure the accuracy of our prices, but we reserve the right to alter prices without notice.
Payment must be made by the Customer at the time of ordering, and we currently accept PayPal only.
Delivery and Carriage
We will always endeavor to deliver goods in the shortest possible time even the most complex prescriptions.
You should contact us if the goods are not delivered safely within a reasonable number of days; you will get a full refund or re-delivery if the non-delivery is caused by our fault.
Unless otherwise noted, the Sites, and all materials on the Sites, including text, images, illustrations, designs, icons, photographs, video clips and other materials, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials (collectively, the "Contents"), are owned, controlled or licensed by Ozeal Technology Ltd which is located in Kemp House, 152 -160 City Road, London, England. EC1V 2NX.
Return and Refund
You shall inspect the Goods as soon as the goods are received. When a claim of defect or damage is found you should first confirm the responsibility.
If it is our fault, you have the right to return the goods and receive a refund. If that happened, please contact us within 60 days. However, when damaged due to your fault, you are liable for the cost of remedying the damage.
Both parties are not liable for failure to perform the obligations if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, civil war.
Governing Law and Jurisdiction
All the Terms and Conditions shall be accordance with the law of England and submit to the exclusive jurisdiction of the English courts.
Your Right to Cancel
You have the right to cancel the order from you ordering until 7 working days after delivery for all stock items. Any custom made items (prescription lenses or tints) must be cancelled within 24 hours from the order being placed and we will make a full refund within 1-2 working days. If the Order has already been shipped, the customer will need to package the items and send them back to us and we will make a full refund upon receiving the package.
For your protection
Personal identification information
We collect personally identifiable information when you register or reply to a request for information voluntarily provided information. We can also collect your Internet Protocol address (IP address), through our server to help diagnose problems and manage the website. IP address means you use the Internet to your computer assigned number. Your IP address can also be used for a specific period to help identify you and gather broad demographic data. We may require you to use the site to provide e-mail address. Moreover, for the purchase of coupons, we may ask you to provide some or all of the following personally identifiable information: Name, Delivery address, email address, birth date, ID number, telephone number and payment details (such as credit card information).
The use of personal identification information and sharing
All personally identifiable information should be based on the 2000 'Internet Information Services' and other relevant data protection laws and regulations to preserve. We use your personally identifiable information to us to provide you with relevant information, to provide you with better service and our own advertising. Our principle is not to our group than any other institution to sell or provide your personal identifying information, but in order to prevent fraud and investigation purposes required by law to provide for exceptions. Without your consent, we will never to any third party for marketing purposes and to disclose, sell or rent your personally identifiable information. Notwithstanding the foregoing, we may share your personally identifiable information to our agents and subcontractors to help us in accordance with the provisions of this policy to use your data. For example, we may send information to the credit card service provider to complete the payment process. In addition, we always have the right to disclose personal for the purpose of proprietary information: (a) comply with applicable law; (b) response of government departments or quasi-government departments should be asked; or (c) to protect our rights or property, the Web site and / or other users of this site. Please note, in addition to the sharing of personally identifiable information provided, we may send your information to other countries, including countries outside UK to send to, to meet the needs of our business and management. We will follow UK's network and information security provisions of the above information sent overseas. Some areas outside of UK may not have relevant data protection laws, or the degree of protection of personal identity than the degree of protection provided by UK. In submitting your personally identifiable information you acknowledge: Although we follow this policy to use your information, but we will not collect and process your data to third parties disclaims any responsibility for your data.
Please note that we may for the purposes of sending you e-mail and / or SMS: (a) as part of the Services to send you e-mail and / or short message. For example, we may be in the following cases to send you messages; (b) upon completion of your registration email and / or short message telling you the account details; (c) the services we provide to send you tips of mail and / or short message (especially if you have not used or shorter in the case); (d) request to send you information or vouchers; (e) sending information; (f) sending promotions e-mail and / or short message; and (g) to provide you with related services. However, we may send information for marketing or promotional e-mail and / or short message, we will then provide you refuse (or cancel) the service of choice.
Information security and preservation
We will follow our internal security policy and relevant laws and regulations to properly hold personally identifiable information. We will stop using the data after 5 years to save the data. On the website and the information transmitted between users, although we will take reasonable measures to protect the information, but we may be unable to prevent third parties from unauthorized access to the information or inadvertently leaked during transfer. Contact the Web site the user should be aware of the risks that may exist.
In some cases transfer
If any sale, merger, change of control, transfer of substantial assets, reorganization or liquidation, then we can decide on a third party to transfer, sell or transfer the information collected on this site (including but not limited to individual proprietary and other information).
If you have any questions or concerns, please feel free to contact us.
Choice and Opt-Out
If you no longer wish to receive the Company's promotional communications, you may 'opt-out' of receiving them by following the instructions included in each communication or by e-mailing the Company at firstname.lastname@example.org.
Please note that this policy constitutes an integral part of the website terms and you and we are part of an agreement. We can apply the law of this policy from time to time to perfect. Any changes to this policy will change in the contents of this website immediately. We will change the nature of the content, through our homepage, or e-mail (if you provide us with your e-mail) announced the change. In any case, after the change if you continue to use this site, you will be deemed to agree to such changes. If you do not agree to the terms of this policy and modify in whole or in part, please discontinue use of the site.
Ozeal Technology Ltd.
152 -160 City Road
0845 582 0668
We take security and privacy seriously by implement variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal information. We do not sell, trade, or transfer your personally identifiable information to other parties for marketing, advertising, or other uses.Secure Sockets Layer (SSL)
Ozealglasses.co.uk use 128 bit SSL, the strongest level of encryption commercially available, all online transactions of your sensitive information including password and credit card numbers are guaranteed to be 100% safe and secure.
GeoTrust® is the world's second largest digital certificate provider. More than 100,000 customers in over 150 countries trust GeoTrust to secure online transactions and conduct business over the Internet. With Geo Trust, you can feel confident shopping on our website!
When you make a purchase online, be sure to look for the little lock icon on the bottom of your web browser to make sure that your personal information will be protected by secure encryption. You can also check this by holding your cursor over the web page in question, clicking the right button on your mouse, and selecting 'Properties'. Then verify that the web address shown starts with an 'https'. The 's' denotes a secure web server.
At ozealglasses.co.uk, we only use "https" for our secure pages such like Login , My Account , and Checkout page. Pages that are only used for products or blogs will still use the regular "http" since no sensitive information is being passed through them.Cookies
We use PayPal which is one of the most secure payment platforms in the world over a decade, to ensure your payment 100% secure. All of your sensitive information will be automatically encrypt and sent between your computer and the systems of PayPal to make sure your information is kept private. OZEAL does not record any of your payment information.
PayPal accept all major credit and debit cards (Visa / Delta / Electron; MasterCard / Eurocard; American Express; Discover; Maestro) and PayPal, also you can pay eCheck via PayPal on our website. PayPal accept payment via mobile phone and other digital goods.
Guarantee Return of 100% Satisfaction
We provide a 60-day no fuss return policy for our customers.
We will try our best to ensure you will be completely happy with your purchase on ozealglasses.co.uk. However, problems may occasionally occur. We strive to achieve 100% satisfaction for our customers.
We aim to make your shopping from ozealglasses.com with a safe and secure environment, and do our best to ensure you have the confidence for our brand and website.
Gift card terms & conditions
- Make sure you have correctly entered the recipient's email address so as to avoid the code is used by the wrong person.
- Gift cards will be emailed directly to the recipient and the gift card code can only be used with the recipient's Ozeal account.
- Not redeemable for cash.
- Not transferable.
- Not refundable.
- If your gift card amount exceeds your order total, the remaining balance will be kept in your account.
- If the order total exceeds your gift card amount, the rest will be paid by your PayPal or credit card.
- Gift cards can only valid for a maximum of 12 months.